Job Title: Operations Associate (Bilingual － English/Chinese)
Location: Ontario, CA, USA
Job Type: Full-Time
Entry Level: Suitable for Recent Graduates

Job Overview:
We are excited to offer an opportunity for a Bilingual Operations Associate to join our dynamic team. This role is perfect for recent graduates who are proficient in both English and Chinese and are keen to build a career in operations management. Your primary responsibility will be to bridge our operations between the U.S. and China, ensuring seamless service delivery to the clients.

Key Responsibilities:
Act as the primary communication link between our clients and the operations team in China.
Coordinate and oversee the execution of services, ensuring client requirements are met efficiently.
Manage day-to-day operational tasks, including meetings, scheduling, tracking, and reporting.
Address and resolve any operational issues or client concerns in a timely manner.
Maintain clear and consistent communication with clients, providing updates and information as needed.
Collaborate with the sales team to understand client expectations and service commitments.
Assist in developing and improving operational processes for better efficiency and effectiveness.
Ensure compliance with company policies and industry regulations.

Qualifications:
A bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
Fluency in English and Chinese (Mandarin) － both written and verbal.
Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
Ability to work in a fast-paced, multicultural environment.
Problem-solving mindset and attention to detail.
Familiarity with the e-commerce and new energy sectors is advantageous.
Proficiency in Microsoft Office and other operational software.

We Offer:
A multicultural and inclusive work environment.
Opportunities for professional development and career growth.
Competitive salary and benefits package.
Training and development programs.

How to Apply:
Interested candidates should submit their resume along with a cover letter to liz9282518@gmail.com. The cover letter should highlight your bilingual skills and interest in operations management.