类型 :
招聘
性质 : 全职
行业 : 文职人员
地点 : Orange County
性质 : 全职
行业 : 文职人员
地点 : Orange County
公司名 :
Pleaser USA
邮箱 : hr@pleaserusa.com
邮箱 : hr@pleaserusa.com
Job description
We are currently seeking a full-time customer service representative for Headquarter/Distribution Center of Pleaser USA, Inc., a global leader in sexy and alternative footwear serving over 200 countries. The environment is a corporate office and distribution headquarters, where different departments work together to ensure that all operations and challenges are coordinated and resolved together.
As a Customer Service Representative, this position is responsible for reception of customer orders and inquiries through online ordering system, phone calls, and email. Additional responsibilities include but are not limited to day-to-day RMA, stock check and problem solving. This position does not involve daily face-to-face communication with wholesale customers or retail customers.
Qualified applicants will possess the following competencies:
· Work well individually and as part of a team, with the ability to give input and welcome feedback
· Strong oral and written communication skills with the ability to build rapport, customer satisfaction and loyalty
· Self-motivated and strong work ethic, able to multi-task activities with shifting priorities
· Interact with customers in a patient, professional, and courteous manner
· Provide punctual and consistent attendance
· Ability to learn and implement company policies on a shifting basis, adhering to and working within defined procedures and practices to determine appropriate courses of action
Qualifications:
Education/Experience
· Associate’s Degree or higher preferred; or minimum one year of related experience; or equivalent combination of education and experience
Computer Skills
· Knowledge of personal computers in Windows environment to rapidly and efficiently maneuver through various responsibilities
Language and Communication Skills
· Able to fluently and concisely communicate with customers in English, while maintaining professional spelling and grammar
Benefits and Compensation:
We offer a competitive hourly wage plus bonuses. Additionally, we offer comprehensive benefits including medical and dental insurance, paid vacation and holidays, as well as a 401K retirement plan.
Schedule:
This position is full-time, with hours between 8:15AM and 5:00PM, M-F.
Applications:
We are accepting resumes and applications immediately for phone interviews with final interviews being done in person.
Please include all contact information on your resume/reply, including phone number and personal email address.
We ask that applicants only respond if you meet these qualifications and are able to come to an in-person interview at our corporate facility in Brea, CA within a week of applying.
Please send your resume to: hr@pleaserusa.com
We are currently seeking a full-time customer service representative for Headquarter/Distribution Center of Pleaser USA, Inc., a global leader in sexy and alternative footwear serving over 200 countries. The environment is a corporate office and distribution headquarters, where different departments work together to ensure that all operations and challenges are coordinated and resolved together.
As a Customer Service Representative, this position is responsible for reception of customer orders and inquiries through online ordering system, phone calls, and email. Additional responsibilities include but are not limited to day-to-day RMA, stock check and problem solving. This position does not involve daily face-to-face communication with wholesale customers or retail customers.
Qualified applicants will possess the following competencies:
· Work well individually and as part of a team, with the ability to give input and welcome feedback
· Strong oral and written communication skills with the ability to build rapport, customer satisfaction and loyalty
· Self-motivated and strong work ethic, able to multi-task activities with shifting priorities
· Interact with customers in a patient, professional, and courteous manner
· Provide punctual and consistent attendance
· Ability to learn and implement company policies on a shifting basis, adhering to and working within defined procedures and practices to determine appropriate courses of action
Qualifications:
Education/Experience
· Associate’s Degree or higher preferred; or minimum one year of related experience; or equivalent combination of education and experience
Computer Skills
· Knowledge of personal computers in Windows environment to rapidly and efficiently maneuver through various responsibilities
Language and Communication Skills
· Able to fluently and concisely communicate with customers in English, while maintaining professional spelling and grammar
Benefits and Compensation:
We offer a competitive hourly wage plus bonuses. Additionally, we offer comprehensive benefits including medical and dental insurance, paid vacation and holidays, as well as a 401K retirement plan.
Schedule:
This position is full-time, with hours between 8:15AM and 5:00PM, M-F.
Applications:
We are accepting resumes and applications immediately for phone interviews with final interviews being done in person.
Please include all contact information on your resume/reply, including phone number and personal email address.
We ask that applicants only respond if you meet these qualifications and are able to come to an in-person interview at our corporate facility in Brea, CA within a week of applying.
Please send your resume to: hr@pleaserusa.com
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