招聘-Jr. NOC Technician
发布于: 2020/08/14  1:41 pm
QUANTIL NETWORKS, INC. is looking
for a Jr. NOC Technician to provide field support and to monitor,
receive, analyze, resolve or escalate system/service incidents for all global
IT systems in a 24x7 environment. The Jr. NOC Technician will ensure all
incidents are logged and resolved, gather all relevant data, ensure all
incidents and tasks follow the appropriate procedures, support data center
activities including planned work, and other requests as needed. QUANTIL NETWORKS, INC. offers
competitive compensation with demonstrated experience

Job Scope:
·
First responder to all alerts and problem reports while managing
communications between departments and handling crisis documentation and
dissemination after the fact
·
Responding to and resolving tickets logged both
internally and externally
·
Performing general system administration duties including
OS patching and upgrades, batch job monitoring, system and hardware
diagnostics, and other activities to ensure optimal health and performance of
all systems as required
·
System Administration of customer environments both physical and
virtual for managed and dedicated hosting clients
·
Assisting senior level staff to configure customer
requirements
·
Escalating critical incidents to senior level staff for
resolution
·
Physical deployment of network devices, servers, cables,
etc.
·
Assembling server hardware for deployment and OS
installation
Requirements:
·
Willingness and ability to travel at
least 50% of the time, including international if necessary.
·
Have reliable transportation and be able to travel between
various California job sites within Los Angeles, San Bernardino, and Orange
counties, as directed by the company.
·
2 years Network Operations Center experience in North
America
·
High school diploma and/or GED equivalent required
·
A keen analytical and structured approach to problem solving
·
Willingness to learn in a fast-paced environment
·
Strong communication skills
·
Excellent documentation skills
·
Proven ability to work independently
·
A dedication to customer satisfaction
·
Schedule flexibility with ability to work non-standard business
hours
·
Must be able to multitask efficiently
·
Must be able to lift 50 lbs.
·
Available for 24x7 on-call basis to debug and troubleshoot
production issues, as well as after-hours deployments
·
Highly responsible, self-motivated, and able to thrive in an
energetic, fast paced, high growth, entrepreneurial environment
·
Strong team player who can build strong relationships at all
levels of the organization
·
Have excellent communication skills - written, verbal,
presentation and interpersonal
Preferred...
·
AA or BS in Computer Science or related field
·
Experience administering Windows Servers (2k3 -
2k12) AND Linux (RHEL / CentOS) systems and networks
·
Experience with Linux AND Windows server OS and applications
·
Experience troubleshooting OS and Hardware issues
·
Experience supporting existing infrastructure
·
Experience resolving client requests in a timely
manner
·
Strong troubleshooting skills

QUANTIL NETWORKS, INC. offers
competitive compensation with demonstrated experience. Employee benefits
include:
·
Medical,
Dental and Vision Plan
·
Paid vacation
days and holidays
·
401k
plan and company match

请发送简历到: LIN.LI@CDNETWORKS.COM
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