Requirements:
· Language: Candidate must speak both English and Chinese
· Strong understanding of Mac Win
· Decent Knowledge of G Suite
· Good understanding of Network LAN and WAN

Activities:based on the mentioned scope, activities include, but are not limitedto:
· Communicate effectively on IT specific issues
· Perform system testing in a development environment
· Identify and communicate possible IT process improvements
· Escalate issues where necessary to relevant local or global departments
· Review technical documentation providing input where necessary
· Execute System related Installation/Operational Qualification and Validation
· Work individually or within a team to support and deliver project requirements
· Configure production line devices for Local and corporate networks and Database connections
· Capture and take ownership of issues in the Jira IT ticketing system where necessary, following through to resolution
· Perform machine imaging and Microsoft OS deployment
· Provide and document System User Access via Active Directory
· Manage IT Software backup inventory
· Provide support to IT colleagues on occasion when required for other IT related issues
· Communicate global system maintenance updates to production stakeholders and advise on necessary downtime
· Assess Production Level Data prior to deployment
· Support Microsoft Office Suite

tel:6266737487
email:mike.yang@zonberation.com

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